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PROJECT

Building the first e-commerce store for Mercedes-Benz Vans.

INFO

Jan 2021 - Mar 2023
Desktop, Mobile
Figma
Website →

SUMMARY

By offering a range of customisable options and a streamlined online ordering process, MBV hopes to make it easier for customers to find the perfect van for their needs without having to go through the hassle of visiting multiple dealerships.

ROLES

Senior Product Designer
UI/UX Design

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Main goals

Develop key purchase journeys and make digital experiences more efficient and enjoyable.

Creating a design system that will be able to grow along with the needs of customers and dealerships.

To build a platform that provides dealers with the ability to quickly update stock information and efficiently manage sales.

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Product listing page

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Landing page

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Design system

Ensuring that the design system can keep up with the changing needs of dealerships and customers, providing the necessary flexibility and adaptability.

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Purchase journey

Product listing pages, product description pages, shortlisting vehicles, adding items to basket, and checkout are all featured on the platform. 
With these features, customers can easily browse through available products, view detailed product information, compare similar items, and securely complete their purchases.

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Product listing page

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Vehicle added to the basket

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Edit finance

Customer account

Customer accounts contain personal details, shortlisted vehicles, saved searches and purchase history. This helps customers quickly access their previous searches and purchase history, making it easier to narrow down their search for the right vehicle. It also helps dealerships track customer preferences, allowing them to better tailor their services to their customers.

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Shortlisted vehicles

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Purchase vehicle history

Basket & checkout

The basket and checkout processes provide an easy and convenient way for customers to purchase multiple vehicles from different dealer groups.

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Basket page

Stock management

By managing stock levels and tracking sales, dealerships can maximize profits and ensure customer satisfaction. Additionally, dealerships can use stock management to monitor inventory levels, identify trends, and plan for future sales.

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Stock management